Responsible gambling

At Silverton Casino Lodge (Las Vegas), we take responsible gaming seriously. We understand that gaming can be a fun and exciting experience, but it's essential to do so within your means.

Self-Exclusion: If you feel like your gaming habits are getting out of control, please contact our dedicated team or visit the Problem Gambling Services of Canada website for assistance with self-excluding yourself from participating in casino activities. We will respect any decisions made regarding temporary or permanent exclusion.

Deposit Limits: You can set a daily deposit limit between $100 and $1,000 to help manage your spending. This feature is available through our Rewards Club account and mobile app.

Time-Outs: Our system sends alerts every 2 hours to remind you of the time spent gaming. Additionally, you may choose to implement a cooling-off period from 24 hours to 30 days if needed.

Voluntary Exclusion Agreement (VEA): You can opt for permanent self-exclusion, which we will honor until further notice is provided. Please contact our support team or visit our website for more information on implementing this agreement.

We recommend using the following responsible gaming tools:

Spending Tracker: Access your spending history through our mobile app to make informed decisions about your gaming activities.
Loss Limits: Set a loss limit in real-time, and we will alert you when approaching or exceeding that amount.
Reality Check Notifications: Receive regular reminders of the time spent on gaming activities.

Problem Gambling Support

We are committed to supporting guests who may be experiencing problem gaming issues. We recommend seeking professional help from organizations such as:

Problem Gambling Services of Canada
Responsible Gambling Council Ontario
Local British Columbia problem gambling helplines

Additionally, you can reach out to our dedicated customer service team for guidance on managing your gaming activities.

Gambling Support Hotline

Contact the following hotlines for confidential support and advice:

Local British Columbia problem gambling helplines

At Silverton Casino Lodge (Las Vegas), we aim to provide a supportive environment where our guests can enjoy gaming responsibly.